April 2023

My journey from Customer Service to 1st Line IT Support – Syed

WHAT POSITION WERE YOU IN? “Previously I had worked in business enterprise customer services. Then hire desk controller processing orders and then continued to progress to service desk / 1st line support.” WHAT MADE YOU DECIDE TO SWITCH? “I have always had passion for technical aspects of IT. From university learning Solid Works (CAD Designing

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My journey from Scientist to Software Engineer – Adil

WHAT POSITION WERE YOU IN? “After completing my BSc in Biomedical Sciences, I started my career as a Project Manager at a COVID-19 vaccination centre in Manchester.” WHAT MADE YOU DECIDE TO SWITCH? “While I enjoyed the work, I found myself increasingly drawn to the world of technology and software engineering. I recognised that technology

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